How come half of my wins aren't registering?

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1 comment

  • MEH

    Hey Austin, 

    Sorry to hear you are running into issues with your challenges completing correctly. I can assure you this is not to scam you and likely due to something not working correctly. 

    I advise you to look at this article to make sure you are using the client correctly: https://help.gloot.com/hc/en-us/articles/360011887499-Troubleshooting-First-steps-.

    Make sure always to load G-Loot first and then the game. Make sure you are playing in the correct game mode for that challenge (visible on the challenge card). 

    If the article does not help and you continue to experience issues with your challenges, please contact our customer support team directly via this link: https://help.gloot.com/hc/en-us/requests/new to create a support ticket, and they will gladly help you. 

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