To purchase items or subscriptions from G-Loot, you must have a valid, accepted payment method such as a credit card or PayPal account. This payment method must belong to you personally.
If you are under 18, a parent or legal guardian can make purchases for you. You must have permission from your parent or legal guardian before making any purchase, regardless of which payment method you use.
The G-Loot service offers several virtual currencies which have their own uses within the G-Loot service. These virtual currencies can only be used within the G-Loot service and cannot be exchanged for money. These currencies are Tokens, Tickets, and Coins.
You cannot trade, exchange, or giveaway your virtual currency to another user. You cannot share your account or wallet with another user. Allowing another user to access your account or wallet will result in you being banned.
If your User Account is shut down for any reason (for example, if you are banned or choose to close your account), any virtual currency you have will also be deleted. G-Loot may also expire unused virtual currency or change or remove virtual currencies from the platform. This virtual currency cannot be “paid out” or exchanged for real money.
Tokens are used to enter competitions such as the weekly Brawl.
Tokens can be earned through Missions Rewards or Daily Rewards or can be purchased through G-Loot.
Each time you want to enter a score into the Brawl, you will need to pay the entry fee in Tokens. Once you have paid your entry fee, your next score will be added to the Brawl automatically.
Tickets are used to enter tournaments such as the Showdown. Tickets can be earned through winning Brawls.
To enter a Showdown, you must have a valid ticket. Once you have entered the Showdown, your Ticket will not be refunded unless no team can be found for you or the Showdown is canceled. If entering a Showdown as a team, every member of your party must have their own Ticket.
Coins can be earned through Mission Rewards, Daily Rewards, Brawls, Showdowns, and Tournaments. Coins are used to purchase items from the G-Loot shop.
Purchasing virtual currency
You can purchase Tokens through the G-Loot website. When you make your first purchase, you will need to add a payment method to your account. After this, any purchases you make can be made with a saved payment method or a new payment method.
You can only purchase tokens for your own account, and any purchases must be made using a payment method that you own.
Purchases of virtual currencies are non-refundable.
Competition entry fees
Entry to competitions (Brawls, Showdowns, Tournaments, and so on) are paid using virtual currency. You cannot use “real money” to enter competitions. Competition fees cannot be refunded except in exceptional cases, such as if we cannot find a team for you to join or the competition is canceled.
The shop is where you can exchange your Coins for prizes. To claim an item from the shop, you must have enough Coins in your Wallet.
Once you have exchanged Coins for an item in the G-Loot shop, this item cannot be refunded except where required by law. Refundable exchanges are subject to a 14-day cooling-off period. Should you wish to cancel your exchange during this time, please contact Customer Support before the end of this 14 day period.
Non-refundable goods and products include those delivered through non-physical media (e.g., voucher codes, computer software, and digital media) and thus considered consumed upon delivery, and products that by their nature are tailored or personalized, have a limited life span or deteriorate quickly.
G-Loot offers gift cards from the following third parties.
Purchase and use of any of these gift cards are subject to any terms of these third parties. Please visit the third parties for full details.
Should you not receive your Gift Card or if you have any problems using your Gift Card, please contact customer support immediately, and we’ll be happy to help.
G-Loot users can choose to subscribe to G-Loot Premium. While G-Loot Premium offers some additional features, it is entirely optional. You can still compete in Missions, Brawls, Showdowns, Tournaments, and Instant Duels without subscribing to G-Loot Premium.
When you sign up for G-Loot Premium, you will be able to choose whether you want to be billed every 30 days, 90 days, or 365 days. Your subscription will automatically renew after every period.
You can cancel your subscription at any time from your G-Loot account. G-Loot Premium payments are made in advance, which means that when you cancel your subscription, you will not be refunded for your previous payment, and any time left in that period will still be valid. For example, if you choose to be billed every 90 days but cancel your subscription on day 35, you will still have access to G-Loot Premium features for the remaining 55 days. However, you will not be billed again at the end of this period.
Subscriptions are subject to a 14-day cooling-off period from the date of your original purchase. Should you wish to cancel your subscription during this time, please contact Customer Support. G-Loot reserves the right to deduct any days you have already used during this period from your refund. The 14-day cooling-off period does not apply to renewal payments.
You will receive an email receipt each time you are billed for your subscription. You can only purchase subscriptions for your own account, and any purchases must be made using a payment method that you own.
Showdown and Tournament prizes
Some Showdowns and Tournaments may offer prize money for the winners. Once the winners of the competition have been determined, the funds will be deposited into your G-Loot Wallet. As long as your account balance is over a certain amount, you can choose to withdraw monetary funds to a Visa, Mastercard, PayPal, or bank account. Available withdrawal methods may vary depending on your country of residence.
You are responsible for any taxes or fees associated with withdrawing your prize money. Every individual is responsible for being aware of the laws on winnings from skill-based esport tournaments in their country. G-Loot is not responsible for making sure you follow these laws.
We recommend every user contact the relevant authorities if they have any questions about skilled-based esports winnings.