When submitting a ticket to support it is really helpful to provide your G-Loot user ID so that we can start helping you as quickly as possible.
Your G-Loot ID is a 16 digit number that is assigned to you when you create an account.
Where can I find my user ID?
In the left-hand sidebar on G-Loot, click My Profile or on your username.
Take a peek up in the URL bar—there is your user ID! Just copy that, and you’re good to go.
There is also a second way of finding it on the website. Click Profile Settings in the top right corner.
Scroll down and click G-Loot and Game accounts. You will find your user ID at the bottom of this area