If your withdrawal was declined and been returned to your G-Loot Wallet this means that the transaction has failed or been declined manually by the payments team.
When this happens an email will be sent to the address that is connected to your G-Loot account informing you why the transaction was not completed.
Make sure to check all of your inboxes and if you have not received this email make sure to contact support and we will give you all the information you need regarding your withdrawal.
Some of the most common reasons for a failed withdrawal are:
- Incompleted or incorrect payment details.
- The account holder's name does not match the Identity Verification details.
- Withdrawal failed and was returned to us by your bank.
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