If you are ready to make your first withdrawal, you can find all the information you need in this article.
To access your wallet, to see details, your balance, and to withdraw, you click on the Wallet button
There, you have an overview of your total balance.
If you want to withdraw, you will have to make sure that you are selecting an amount that is within the withdrawal limit.
|SEK||200 kr||50 000 kr|
If you have an amount that is within the limits, click the Withdraw button
After entering the amount you would like to withdraw from your wallet, click the button to withdraw.
If it is your first withdrawal, you will now have to go through the identity verification process.
Identity verification is in place to follow anti-money laundering and anti-terrorism policies, to prevent fraudulent actions to occur on our platform. These are regulations we are obligated to conform to by law.
This is to make sure that we know who is making the withdrawal, and that the payment method actually belongs to the user.
Once the validation of identity verification is made you will be able to make a withdrawal request to a payment method of your choice.
Please check which payment methods are eligible for your country. Do note that your payment method needs to be able to receive international transactions, and you are responsible for providing correct payment details.
If you are uncertain about what to provide, please make sure to contact your payment issuer.
In this step, you can select “Manage methods” to remove a previously saved payment method that you might not be using anymore.
To be able to withdraw to PayPal or to your Credit Card, you must first authenticate it. You can do this by either making a deposit, or by preauthorizing the payment method while making a withdrawal (it will verify the account by charging 1kr, €1, $1, etc. and this preauthorization sum will be added to the withdrawal automatically).
It is important that you make sure that the balance on your payment method covers the cost of the authorization.
When you have chosen the payment method you want to withdraw to, you will see a summary to the right. It will show the sum you choose to withdraw, the fee, and then the total.
Just click “Withdraw [sum]” to make your withdrawal request!
You will now get a withdrawal summary, where you can see the details. Here, you will also find your transaction ID, which you can provide if you ever have to contact support regarding your request.
When all this is done, your request will be put in a pending state, and your withdrawal will be checked by the Compliance and Player Protection teams.
This process can take up to 30 days. Once it has been processed and accepted, it will be sent out by G-Loot.
When G-Loot has processed and sent out your payment, each payment method has different timeframes for when it leaves G-Loot until it is finalized.
PayPal - Instant
Credit Card - Can take up to 1 week
Bank Account - May take up to 6 weeks (depending on how the receiving bank routes international transactions)
Contact customer support if you have any further questions regarding how to make a withdrawal request.