When submitting a ticket to support it is really helpful to provide your G-Loot user ID so that we can start helping you as quickly as possible.
Your G-Loot ID is a 16 digit number that is assigned to you when you create an account.
Where can I find it on the website?
At the top right corner of the G-Loot website, you will find three vertical dots - click it!
A menu will pop up, click on Manage account.
The number in the bottom right corner is your G-Loot ID:
You can also find your G-Loot ID in the URL of your statistics page when on the website. It will look something like this:
http://play.gloot.com/profile/3948502856384759 <------- G-Loot ID
Where can I find it on the client?
In the most recent release of the client, you can find your user ID by following these steps:
1. Open the client
2. Click "Settings" in the left menu
3. At the bottom, you see "Your G-Loot ID" followed by a string of numbers.