If you are experiencing tracking issues when playing games on G-Loot, we have put together some quick troubleshooting steps to take before reaching out to support.
Check the following:
- Your operating system on your PC is Windows 10
- The client was launched before the game was launched
- The challenge was played in the correct mode - the modes of the game are listed at each challenge
- The in-game notifications were active - if the client and the game are running properly you should see the notifications from G-loot client, for example ''nice kill''
- The challenge you have played was finalized and you did quit the game too early.
Still, experiencing issues?
Please contact support if you still have problems with your tracking. We will get back to you as soon as we can.
Comments
2 comments
Ola estou tentando problemas com a Daily Leaderboard do apex legends.
Não esta fazendo a soma das minhas kills desde ontem.
estão com problemas na plataforma?
Olá,
Que coisa triste de ouvir.
Envie uma solicitação e conte-nos sobre seus problemas, e nós o ajudaremos no suporte.
/ Peter
Submit a request from this link:
https://help.gloot.com/hc/en-us/requests/new
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