If you are experiencing tracking issues when playing games on G-Loot, we have put together some quick troubleshooting steps to take before reaching out to support.
Check the following:
- Your operating system on your PC is Windows 10.
- Make sure the client is running before launching your game.
- Make sure you are not jumping between multiple running games. Doing so can affect tracking. Please only run the game for the challenge you are doing.
- Try logging in and out again.
- Make sure to play the challenge in the correct mode - A list of game-modes are available under each challenge.
- Check that the in-game notifications are active - if the client and the game are running correctly, you should receive them from the G-loot client, for example, ''nice kill.''
- IMPORTANT: The challenge you have played must be finalized, and do not quit the game too early.
Still, experiencing issues?
Please contact support if you still have problems with your tracking. We will get back to you as soon as we can.