You have to activate a payment method to be able to create a withdrawal request with a new payment method. To activate the payment method you must make an initial deposit from that specific payment method, in this case, it means that you have to buy tokens with the credit card you want to change to. This is due to our Identity Verification policy which we are mandatory to follow by law.
Click on in the deposit check out and fill out the necessary payment details to add your payment method and make a purchase. Once a successful deposit is made you will be able to make a withdrawal request to your newly activated payment method.
Submit a support request if you having any issues setting up a new payment method.