First time withdrawing money from the G-Loot wallet?
To get it right the first time, we recommend that you do your withdrawal from a PC with an installed WebCam. (This to pass the Identity Verification.)
Please follow these steps:
1. To send a withdrawal request you will have to go to your G-Loot wallet
Under the wallet page, you will have an overview of your current wallet balance. On the same page, you will see a field where you can enter how much you want to withdraw to your bank account.
When you have decided which amount you wish to withdraw - press the withdraw button
You will be redirected to our withdrawal checkout where the first step is to authorize the withdrawal request.
2. Pass the Identity verification process
In the second step, you will have to verify your identity. For security reasons, we use third-party identity verification providers: Yoti, Veriff or Sum&Substance.
- Using Yoti requires that you download the Yoti app and create a profile to verify your identity.
- Using Veriff requires a webcam and will be directly done through your web browser.
What do I need to verify?
This is required in order to withdraw and receive your money. You can learn more from this article.
3. Payment method
Once you have identified yourself, you will be redirected to select a payment method. Only payment methods linked to your account can be select.
Changing your payment method
Once a payment method is selected your withdrawal request is sent to G-Loot to be handled by our payment team.
You can learn more about the payment process in this article
4. Thank you for taking the time
Thank you for playing on our platforms. We always appreciate your feedback.
Contact support if you have any questions regarding your withdrawal.